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Healthcare Administration

Client Care Coordinator​/Scheduler

Job in South Daytona, Volusia County, Florida, USA
Listing for: Assisting Hands Home Care
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Client Care Coordinator / Scheduler

Benefits:

  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

This position has primary responsibility for maintaining positive relationships with caregivers and clients through staffing and scheduling services. The Client Care Coordinator must match the needs of our clients with the personalities and talents of our caregivers. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals.

  • Answers, screens, and transfers phone calls.
  • Staff cases – must be familiar with all cases, clients, and caregivers for staffing shifts. Matches caregivers with cases suited to their availability and ensures their skills match the client’s Plan of Care (POC).
  • Communicates very clearly via telephone, email, and/or text with caregivers to ensure they understand the needs of the clients and the details of their shifts.
  • Updates clients when a new caregiver is introduced to their case.
  • Handles and resolves client and caregiver issues, problems, scheduling changes, and requests assistance from other staff as needed.
  • Works closely with Care Managers to make requests and recommendations for follow-up and/or supervisory visits.
  • Collaborates with the Recruiting team to identify staffing needs.
  • Handles "On-Call" duties after business hours to ensure emergency calls are addressed appropriately.
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