Food Service Coordinator; Council Aging

Food Service Coordinator (Council on Aging)

The South Hadley Council on Aging (COA) seeks a dedicated Food Service Coordinator to make a meaningful impact in the lives of older adults and community members. The role oversees and plans all phases of food service including the daily congregate lunch program, offerings at the Woodlawn Café, and coordination of food for special events and activities. The coordinator manages food resources, maintains accurate records, and ensures adherence to all state and federal guidelines.

The role is a key part of the COA team and helps foster a welcoming environment for staff, volunteers, and older adults.

• Manages all food‑related activities including menu preparation, purchase of food, safety, storage, and temperature standards adherence.
• Works to increase food‑service production and efficiency under the direction of the Council on Aging Director and Human Services Director, and provides feedback regarding food‑related activities and events.
• Oversees all food procedures, preparation, and safe work environment.
• Leads other food service staff and volunteers in accomplishing assigned work while also performing hands‑on work; provides training of new employees/volunteers and reports performance and development issues to supervisors.
• Orders food products efficiently to ensure minimal waste and optimal use of all food‑related resources.
• Inventories supplies, shops for food, cleans and maintains kitchen spaces.
• Prepares and maintains records on nutrition activities and food orders.
• Provides general support for COA activities.
• Performs other related job duties as required.

• High School diploma or equivalent and 3 to 5 years of related experience.
• Working knowledge of nutrition and the preparation of meals for large groups of predominantly elderly people; thorough knowledge of Serv Safe regulations; general knowledge of applicable provisions of the Massachusetts General Laws pertaining to the operation of a public kitchen and preparation of meals.
• Skill in using basic kitchen, computer, and office equipment; good judgment and tact necessary to maintain effective staff and customer relations; efficient skill level in the management of a food nutritional program for the elderly; strong communication, problem‑solving, and customer‑service skills.
• Additional preferred training:
  Basic Life Saving certification (First Aid, AED, Choking Prevention), Serv Safe Certification, Allergen Awareness Training.

This is a full‑time, 40‑hour a week, union position. The typical workday is 8:00 a.m. to 5:00 p.m. on weekdays, with occasional off‑hour work. The anticipated hiring range is $20.87–$24.94 per hour (DOQ Grade 3).

Visit HERE to complete the online application and upload a cover letter and resume. Applicants will be reviewed on a rolling basis; the position will remain open until filled. The Town of South Hadley is an affirmative action/equal opportunity employer.

• Entry level

• Full‑time

• Management and Manufacturing

• Government Administration