Processing Specialist

Processing Specialist

Alpha Warranty Services is a veteran owned business since 2002, and an award-winning, nationally recognized Vehicle Service Contract provider. As the company’s Processing Specialist, you are responsible for the timely and accurate entry of all new business in the company database.

You will stretch your talents as you work to maintain an in-depth knowledge of our available products and services, and successfully communicate with multiple departments to ensure compliance requirements are met. Your attention to detail and accurate work is essential for success in this role.

We value Doing the Right Thing, Focusing on the Customer, Taking Action, Being Accountable, and Enjoying Life! Are we a match? Apply now!!

At Alpha Warranty, you’ll have the opportunity to connect and collaborate with members of our awesome team for success in your job responsibilities, which, in addition to what we’ve described above, also include:

• Enters Agent and Dealership Data into company database
• Verifies accuracy of information provided by the sales team, communicates effectively to receive necessary documentation timely
• Establishes, maintains, and updates files, records, and other documents to meet company compliance standards
• Audits data entry of self to guarantee accuracy and reduce risk
• Manages request queue to ensure project and daily deadlines are met
• Identifies problems and researches alternatives through testing and consulting with peers
• Tracks request success and key performance indicators through department reporting dashboard
• Participates in cross-functional teams to explore process improvement initiatives, measure results, and refine processes to achieve business objectives

• You have at least 1+ year of data entry experience
• You have working knowledge of Microsoft Office and Outlook
• You have exceptional organizational skills
• You can analyze data with accuracy and focus
• You have excellent communication and interpersonal skills
• You have working knowledge of a task tracking system such as Microsoft CRM
• Problem solver with sound judgment and working analytic skills – Are you continually in audit mode throughout your daily work?
• Ability to learn and adapt to new processes and procedures.
• Handle multiple tasks simultaneously while maintaining accuracy and quality.
• Prioritize workload to meet deadlines effectively.
• Attention to detail in all aspects of work, ensuring accuracy and minimizing errors.

• An exceptionally supportive company culture that places people over profit
• Fair and competitive compensation + bonus opportunities
• Health insurance options with generous company contributions
• Dental and Vision coverage
• Life and Disability insurance (100% company paid + options for more!)
• 401k match program with immediate vesting
• Paid Time Off (PTO) and Paid Holidays
• Paid Volunteerism Time Off (VTO) to support your community
• Legal and Pet insurance options
• Free Roadside Assistance for your personal vehicle
• Tuition Assistance Program
• Ongoing professional training and development
• Employee incentive and recognition programs
• A new, state-of-the-art office building with outstanding features and amenities, including free onsite fitness center, basketball court, game room with bowling alley, and electronically adjustable workstations

Alpha Warranty Services provides a full line of unique and useful vehicle protection products and services. Founded in 2002 on a value system of integrity, dependability, and providing the best service, Alpha Warranty has enjoyed consistent growth and helped forge long-term partnerships with industry-leading auto dealerships across the country. The company takes pride in creating quality product and service innovations and fostering employee development.

Because of this, Alpha has received recognition from multiple organizations including the MWCN Utah 100 for Fastest Growing Company, the Salt Lake Tribune for being a Top Workplace, and the American Business Awards for Veteran-Owned Company of the Year. If you want a rewarding and challenging career where you can work hard and play hard, join the Alpha team today.

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