Customer Support​/Account Rep

Base Pay Range

$22.17/hr - $22.17/hr

At-a-Glance:

Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Support/Account Rep.

• Contact
• On-Site

• 1-2 years’ experience in the financial services or customer service.
• Prefer a 4 year college degree and an interest in career development.
• Attention to detail.
• Dependable.
• Service oriented.
• Self-starter who can work in a fast paced environment.

• Serves as a subject matter expert and point of contact via inbound calls for branch personnel in regard to client onboarding and account maintenance.
• Field questions related to, but not limited to, document processing (status of documents, review, and document updates) and general account maintenance including account opening, navigation and modification.
• Versed in procedures and policies to ensure that accounts are compliant with the USA Patriot Act.
• Engage internal clients via both inbound and outbound phone calls.
• Act as initial and ongoing support during account opening and lifecycle of account.
• Providing world-class service to internal clients.
• Build relationships with internal clients while providing solutions that adhere to internal policies and procedures.
• Address issues promptly and effectively.
• Ability to maintain success in an evolving environment.

Get in Touch:

If you think you'd be a good match, submit your resume and reach out to Mohit at  to learn more.

Entry level

Contract

Sales and Business Development