Service Associate

Overview

Join EōS Fitness as a Service Associate and become a welcoming front‑line ambassador for our members, guests, and staff. You’ll greet and direct everyone upon entry, provide information about our services, and serve as the primary point of contact for member inquiries and support.

To create loyal, lifelong fans and exercise practitioners.

• Take Personal Responsibility
• Be Optimistic & Have Fun
• Learn & Grow
• Be a Team Player
• Fight Hard To Win

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options
• Address member inquiries, concerns, and complaints promptly and professionally
• Check‑in members and guests using the gym’s management system
• Oversee and manage check‑in alerts and notifications
• Maintain a clean, organized front‑desk area stocked with necessary supplies
• Process payments for memberships, classes, and retail items
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff
• Monitor and manage inventory levels for coolers, beverages, and bar items, and track sales performance
• Support a clean and well‑maintained facility through gym walks, trash pickup, restocking supplies, and locker room and bathroom checks

• Previous experience in customer service or a front‑desk role
• Experience or a strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer‑focused attitude
• Ability to multitask and handle a fast‑paced environment
• Proficiency in MS Office and familiarity with gym management software
• Strong organizational and problem‑solving skills
• Flexibility to work evenings, weekends, and holidays as required
• An embodiment of our Core Values

• CPR certification required within 30 days of hire
• Must attend all mandatory company trainings within 30 days of employment
• Follow all current company policies and standard operating procedures
• Ability to work in a gym setting; move around club floors and rooms; communicate with employees, members, and the public
• Ability to bend routinely and repetitively to lift more than 40 lbs
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from database or email system

Hourly Pay Range: $12—$13 USD

• A highly energetic and collaborative team
• A management team that cares about your professional development
• Free membership for you and one family member
• Discounted Personal Training and merchandise, including supplements
• Employee referral program
• Daily Pay offered – access your funds before payday
• Competitive pay plus vacation, holiday, and sick pay*
• Group Health, Dental, Vision, Supplemental Life, Employee Assistant Program, and even Pet Insurance
  * are offered
• 401(k) + company matching*
• Personal education growth options with Sophia Learning
• Benefits based on tenure and full‑time vs. part‑time employment eligibility

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, .

EEO is The Law –  for more information.
Equal Opportunity

Employer:

Minorities/Women/Protected Veterans/Disabled.

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