Yardi Support Administrator

Yardi Support Administrator

Nxt Property Management is seeking an experienced Yardi Support Administrator to support and streamline the technology and software platforms that power our communities and corporate team. This role is ideal for someone who understands the unique workflows of property management, has strong experience with Yardi, and excels at supporting on‑site teams, improving processes, and ensuring our business systems run efficiently.

• Competitive Salary: $65-80k per year (depending on experience)
• Benefits:
  Medical, dental, vision, life insurance, 401(k), and HSA
• Growth Opportunities:
  Leadership potential within a growing portfolio
• Environment:
  Collaborative, supportive team focused on operational excellence

The Yardi Support Administrator ensures that our on‑site teams and corporate office have the tools, access, and systems they need to operate smoothly. This position manages key business platforms—including Yardi
, Microsoft 365
, Entra , and related operational tools—and plays a vital role in training, onboarding, workflow improvement, and optimizing day‑to‑day property management processes. Instead of traditional IT work, this role centers on supporting property operations
, improving efficiency across departments, and keeping our internal systems aligned with company goals.

• Manage Yardi, Microsoft 365, Entra , and other operational platforms used across the portfolio.
• Set up user access, roles, security settings, and property configurations.
• Ensure systems are reliable and support smooth daily operations.

• Serve as the primary contact for software‑ or account‑related support needs.
• Troubleshoot issues that impact leasing, accounting, maintenance, reporting, and resident services.
• Assist with new property transitions, data setup, and onboarding/offboarding.

• Identify inefficiencies in property management workflows and recommend system‑based improvements.
• Implement automation tools that reduce manual work and improve consistency.
• Audit system usage and ensure teams are following best practices.

• Maintain training materials and onboarding systems for new hires and new properties.
• Provide hands‑on training for Yardi functions, corporate tools, and operational processes.
• Test new features and system updates before rollouts.

• Lead cross‑department initiatives involving system updates or operational improvements.
• Coordinate with software vendors, manage licenses, and review tools for cost and value.
• Support implementation timelines, documentation, and communication plans.

• Strong Yardi administration experience (highly preferred).
• Background in property management operations, business systems, or similar field.
• 3+ years of experience supporting operational or administrative systems.
• Proficiency with Microsoft 365, Entra , and SaaS platforms.
• Strong communication, training, and problem‑solving skills.
• Experience in improving workflows or using automation tools is a plus.

Apply today to join a growing team and make a meaningful impact on the operational success of Nxt Property Management.

Salary: $65,000 - $80,000 per year

Mid‑Senior level

Full‑time

Information Technology

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