Sr. Business Process Architect

Cricut® empowers people to make and personalize almost anything—from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessibleforeveryone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations—one project at a time.

Let’s make.

Cricut is seeking a strategic, hands-on Senior Business Process Architect to serve as a trusted technology partner and product leader for Manufacturing, Supply Chain Planning, Operations, and related business functions.

This role will own the end-to-end business process architecture, application capabilities, and technology roadmap across key operational functions. The ideal candidate combines deep business process expertise, enterprise application knowledge, and strong technical acumen to identify opportunities for business transformation, process simplification, automation, and Agentic AI.

This individual will work closely with business leaders to understand challenges, anticipate future needs, and translate business strategies into scalable, integrated technology solutions. The role requires strong ownership, solution accountability, and the ability to influence both business stakeholders and IT delivery teams.

Key Responsibilities

Business Partnership & Process Architecture

• Serve as a strategic IT partner to Manufacturing, Supply Chain Planning, Logistics, and Operations leadership.
• Own end-to-end business process architecture across:
  • Forecast-to-Plan (Demand & Supply Planning, S&OP)
  • Build-to-Stock (Manufacturing, Inventory, BOM, MRP)
  • Order-to-Cash (Order Management, Fulfillment, Distribution)
  • Procure-to-Pay (Sourcing, Purchasing, Supplier Management)
  • Product Costing, Inventory Valuation, and Operations Finance
• Identify process gaps, inefficiencies, and opportunities for standardization, simplification, and automation.
• Understand business strategy and enable new business models, capabilities, and operational initiatives through technology.

Business Capability & Application Strategy

• Own business capability assessments, application portfolio evaluation, rationalization, and technology roadmaps.
• Lead business demand intake, opportunity assessment, project qualification, and prioritization in partnership with business stakeholders.
• Evaluate existing systems and recommend improvements, consolidation, or new technology solutions.
• Analyze upstream and downstream impacts across enterprise processes, applications, integrations, and data flows.
• Define future-state business architecture and align technology investments with business value.

AI, Automation & Business Transformation

• Identify and champion opportunities for Agentic AI, intelligent automation, predictive analytics, and AI-enabled decision support.
• Partner with technical architects and engineering teams to translate business opportunities into practical AI and automation solutions.
• Drive process innovation using modern enterprise technologies, data platforms, and analytics.
• Establish measurable business outcomes through productivity improvements, cost optimization, and operational efficiency.

Solution Ownership & Project Delivery

• Take end-to-end accountability for functional solution architecture, ensuring solutions address business needs and remain scalable, integrated, and sustainable.
• Lead business discovery, requirements analysis, solution evaluation, and high-level functional design.
• Collaborate with SAP functional analysts, technical architects, developers, and integration teams to guide solution design and execution.
• Provide functional leadership…