Quality Assurance Assistant

SnugZ USA operates an FDA-registered manufacturing facility in West Jordan, Utah, where we manufacture, test, and release over-the-counter (OTC) drug and personal care products, including SPF lip balms, sunscreens, and hand sanitizers, under 21 CFR Parts 210 and 211. Our Quality Unit oversees these products from incoming materials through batch release and post-market complaint handling.

SnugZ USA is a private equity-backed company and a national supplier of branded consumer products, including drinkware, bags, and accessories, sold through a nationwide distributor network.

The Quality Assurance Assistant supports the Quality Unit by keeping our records accurate, complete, and inspection-ready. Reporting to the QA Manager, this person reviews batch records, logbooks, and quality forms for completeness and Good Documentation Practices (GDP); performs audit trail reviews once trained and qualified; coordinates product sample testing with outside laboratories; and supports the movement of approved materials into inventory.

This role is a strong fit for a detail-oriented person who wants to build a career in quality assurance within an FDA-regulated environment.

• Review executed batch records before release for completeness and GDP, including line clearance documentation, in-process check entries, yield calculations, and references to any related deviations.
• Review logbooks and QA forms for completeness, accuracy, and GDP.
• Return documentation errors to the originator for correction, and track each correction to closure.
• Once trained and qualified, perform audit trail reviews of electronic systems according to procedure and elevate anomalies to the QA Manager.

• Perform periodic walkthroughs to confirm that equipment logbooks and cleaning logs are current and that equipment status tags are accurate.
• Verify that equipment calibration and preventive maintenance are not past due, and elevate any discrepancies to the QA Manager.

• Pull, label, package, and ship product, raw material, and stability samples to third-party testing laboratories.
• Complete chain‑of‑custody forms, sample submission paperwork, and shipping logs.
• Track samples from shipment through receipt of results, and follow up with labs on turnaround times.
• Log incoming Certificates of Analysis (COAs) and test results, and route them to QA for review.
• Help maintain the retain sample library, including inventory, labeling, and storage conditions.

• Compile incoming material documentation for QA review.
• After QA approves a material, apply the appropriate status labels and notify the Inventory team that the material is ready to be moved to inventory.

• Organize, file, scan, and retrieve controlled documents and records, both paper and electronic.
• Help track SOP revisions, document approvals, and periodic reviews.
• Verify that current document versions are in use and that obsolete versions are archived.

• Track the status of corrective and preventive actions (CAPAs), deviations, and other investigations, and prepare status reports for management.
• Assist in preparing for internal audits, customer audits, and regulatory inspections by gathering records, building binders, and maintaining request logs.
• Help maintain training records and training matrices for production and quality staff.
• Support supplier documentation files, including questionnaires, certifications, and specifications.
• Help maintain quality metrics trackers and spreadsheets.

• Provide administrative support to the Quality & Compliance team, such as scheduling meetings, taking notes, and…