Receptionist, Customer Service​/HelpDesk

South Lanarkshire Leisure and Culture are looking for enthusiastic and motivated Receptionists to join the team at Strathaven Leisure Centre.

Location:

Strathaven Leisure Centre, Bowling Green Road, Strathaven.

Hours:

Casual as and when required.

Hourly Rate: £13.80 per hour.

Receptionist – responsible for customer enquiries, cash handling, issuing receipts, preparing money for banking and operating the electronic booking system.

• Deal with all aspects of cash handling and reconciliation, issuing receipts, and preparing monies for banking in accordance with procedures and standards.
• Respond to customer enquiries providing assistance and information in line with South Lanarkshire Leisure and Culture's customer care standards.
• Carry out clerical duties to assist in the smooth running of the reception and other areas of the facility.
• Promote all centre activities to customers.
• Receive and distribute mail and goods.
• Perform any other duties as required.

• Previous experience in a customer‑oriented environment desirable.
• Experience of operating a computerised till system desirable, although full training will be provided.
• Excellent communication and customer care skills required.

South Lanarkshire Leisure and Culture is committed to fostering equality, diversity and inclusion in its workforce. We welcome applications from all sectors of the community, including under‑represented groups within our workforce such as those with disabilities, those from a care‑experienced background, black, Asian or minority ethnic backgrounds, military service background and new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria.

As holders of the UK Armed Forces Covenant Gold Award we guarantee an interview to service leavers, their close family members, veterans and reservists who meet the essential criteria.

• Enrolment in award‑winning local government pension scheme.
• Option to join Salary Sacrifice Shared Cost AVC scheme to increase pension pot.
• Up to 33 days annual leave calculated into hours at commencement of role.
• Up to 10 days public holiday entitlement.
• Occupational sick pay.
• Family‑friendly policies including flexible working, leave, maternity/paternity leave and enhanced leave.
• Employee discounts including discounts at the cinema.
• Range of benefits to support you such as Cycle to Work Scheme, Physiotherapy and Employee Assistance Programme.