Operational Regulatory Reporting Analyst

Location: Lanark

Location:

Douglas, Isle of Man Closing date for applications: 18th August 2026

About the role:

We’re looking for a Senior Administrator with Regulatory Reporting experience to join our Retail Operations Reporting team, with a focus on Automatic Exchange of Information (AEI)  this specialist role, you will combine strong technical reporting skills with oversight of delivery, controls, and change. You’ll help us make sure our regulatory reporting is accurate, timely, and compliant, and you’ll support the team as we improve our processes and ways of working.

You don’t need to have spent your whole career in AEI, but you do need to be comfortable working with complex regulations, data, and controls.

Experience with AEI (CRS, FATCA) is an advantage, but we’re also keen to hear from people with strong regulatory or tax reporting experience who are willing to build AEI expertise.

If you enjoy working in a fast-paced, highly regulated environment and want to make a meaningful impact, this could be a great next step.

What you’ll be doing :

AEI SME & Reporting Oversight Take ownership of the end-to-end AEI reporting process (CRS, FATCA) once up to speed.

Build and maintain up-to-date knowledge of AEI requirements, supported by on-the-job learning and training.

Provide guidance and challenge to ensure reporting is accurate, complete, and compliant.

Support complex cases and escalations, including higher-risk or unusual scenarios.

Act as a key contact for internal stakeholders, Compliance, and audit queries.

Control, Quality & Delivery Help ensure reports are delivered on time against strict regulatory deadlines.

Identify risks, dependencies, and issues that could affect reporting quality.

Review outputs to spot trends and data quality issues, and work with others to resolve them.

Support the Team Manager with workload planning, prioritisation, and delivery across reporting cycles.

Change, Impact & Implementation Contribute to impact assessments for regulatory, product, or system changes.

Help translate complex regulatory updates into clear, practical operational processes.

Support the design of training materials and knowledge sharing within the team.

Take part in testing and implementation of changes affecting AEI reporting.

Process Improvement & Innovation Identify opportunities to improve efficiency, accuracy, and control in reporting processes.

Drive or contribute to continuous improvement initiatives.

Support process simplification and standardisation to improve outcomes for customers and stakeholders.

About you:

You’re comfortable working with regulations, data, and controls, and you enjoy solving complex problems in a structured way. You’re proactive, curious, and confident working with stakeholders.

Skills & Experience:

Experience in financial services operations, regulatory reporting, tax reporting, or a similar data- and control-heavy environment.

Knowledge of AEI regimes (CRS, FATCA) or strong experience in a comparable regulatory reporting area, with a willingness to build AEI expertise quickly.

Good understanding of how data, controls, and reconciliations support high-quality reporting.

Strong Excel skills and experience working across multiple systems and data sources.

Proven ability to work to tight deadlines in a high-risk, regulated environment.

Experience contributing to or leading change activities (e.g. impact analysis, testing, implementation).Ability to interpret regulatory or policy requirements and translate them into clear operational steps.

Confident communicator, able to influence stakeholders and provide constructive challenge.

Experience mentoring or supporting colleagues as a technical or process escalation point is an advantage.

A proactive, improvement-focused mindset and alignment with Zurich’s values

Why Join Us?

This is an excellent opportunity to take on a high-impact specialist role where your expertise will be recognised and valued. You’ll play a key role in shaping AEI reporting, supporting team development, and driving continuous improvement within a collaborative and supportive environment.

Our culture:       At Zurich on the Isle of Man, our sense of community is strong and we’re particularly…