Clinical Services Manager

Management - Crosslaw House Care Home

Contract:

Full Time — Salary: £23.50 per hour — Contracted hours: 40 hours per week.

Located in Lanark, South Lanarkshire, our beautiful care home provides nursing & dementia care for 45 residents.

Are you a Registered Nurse with a passion for delivering exceptional care and strong leadership? As a Clinical Services Manager, you’ll play a pivotal role in ensuring the highest standards of clinical care within our care home. If you’re a self‑motivated, compassionate leader with the ability to communicate effectively at all levels, we invite you to bring your expertise to our team.

• £23.50 per hour
• Welcome bonus of £3,000 (T & C's apply)
• Contracted to 40 hours per week
• Pension
• On‑site parking
• Paid NMC & PVG
• Uniform provided
• 5.6 weeks annual leave (based on a full‑time contract)

Lead with excellence: Monitor and ensure that the standard of care delivered is consistently high, providing professional support to the care team.

Care planning: Conduct thorough reviews of care plans, risk assessments, and medication administration, ensuring that all residents’ needs are met comprehensively.

Assessment excellence: Ensure that all necessary assessment tools are in place and effectively utilized, and that every resident has a completed assessment prior to admission.

Staff deployment: Efficiently deploy care staff by managing off‑duty schedules, ensuring optimal staffing levels to meet residents’ needs.

Resident relations: Build and maintain strong, positive relationships with residents and their families, ensuring a welcoming and supportive environment.

Training and development: Collaborate with the Home Manager to ensure all staff complete their induction and mandatory training, and identify additional training needs to enhance service delivery.

Leadership: Act as the Home Manager in their absence, ensuring the smooth operation of the care home.

• Qualifications:
  
  Registered Nurse with a valid PIN.
• Experience:
  
  Proven ability to work independently and take initiative in a clinical setting.
• Leadership skills:
  Strong leadership qualities with the ability to motivate and guide a care team.
• Communication:
  Excellent communication skills, capable of interacting effectively at all levels.
  
  Commitment: A genuine passion for delivering high-quality care and enhancing the well‑being of residents.

• Impactful leadership:
  Take on a key leadership rôle where you can directly influence the quality of care and support provided to residents.
• Professional growth:
  Engage in a role that offers opportunities for continued professional development and leadership experience.
• Collaborative environment:
  Work closely with a dedicated team, fostering a positive, collaborative atmosphere within the care home.
• Meaningful work:
  Experience the satisfaction of knowing that your work makes a real difference in the lives of residents and their families.

You’ll be joining a values‑led care home that’s part of the Care Concern Group, a family‑owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high‑quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.

We believe in delivering care to the highest standard, and our five core values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity

These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you’re ready to lead with compassion and expertise, and to ensure that our care home continues to deliver the highest standards of care, we’d love to hear from you! Submit your CV to our recruitment team and join us as a Clinical Services Manager.