G2 Support Officer; Homelessness

ACTUAL CLOSING DATE

Applications must be received by 23 July 2026 at 11:55 PM.

Position Summary

As a Support Officer you will be responsible for delivering a wide range of services to homeless households.

Key Responsibilities

• Work with clients in vulnerable or distressed situations, applying current issues and legislation related to protection of children and vulnerable adults.
• Demonstrate practical knowledge of IT packages including Microsoft Academy & Office Suite.
• Organise and prioritise workload effectively, adapting to changing priorities to deliver a quality service.
• Maintain excellent communication and liaise effectively with a variety of agencies.

Qualifications & Experience

• Experience in a housing support service working with clients in vulnerable or distressed situations.
• Understanding of current legislation regarding protection of children and vulnerable adults.
• Experience with a reactive role managing one’s own caseload.

Location & Working Pattern

• Location:
  
  Lanark Local Office
• Hours:
  
  21 hours per week, Permanent
• Work Pattern: to be discussed at interview

Salary / Hourly Rate

£20,081 - £20,639 per year

Additional Training

Employees working in the housing support sector will be required to undertake further training and/or qualifications, including those introduced by the Scottish Social Services Council.

Legislative Information

This post is excepted under the Rehabilitation of Offenders (Scotland) Act 2020. It is a regulated role with adults under the Disclosure Scotland Act 2020; applicants barred from working with adults are not eligible.

PVG Scheme

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme update check before a formal offer of employment.

Criminal Record Checks

An overseas criminal record check is required for applicants born outside the UK or who have lived or worked outside the UK for a continuous period of three months in the past ten years. Applicants must provide translated, official statements confirming no history of or pending criminal record proceedings.

Equal Opportunities and Inclusion Statement

The Council is committed to fostering equality, diversity and inclusion in its workforce and welcomes applications from all sectors of the community, including under-represented groups. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria. As proud holders of the UK Armed Forces Covenant Gold Award, service leavers, veterans, and their families are also guaranteed an interview if they meet essential criteria.

Benefits

• Enrolment in award-winning local government pension scheme.
• Option to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave plus up to 10 public holiday days.
• Occupational sick pay.
• Family-friendly policies – flexible working, leave, maternity/paternity, enhanced leave.
• Employee discounts (including cinema).
• Cycle to Work Scheme, physiotherapy, Employee Assistance Program.