Seasonal Business Tax Associate

Overview

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers.

You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one of our newest product offerings, Turbo Tax Live Business, while working at the #11 ranked company on Fortune’s 100 Best Companies to Work For.

• Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, safe manner.
• Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
• Use Smartlook to interact with customers in a virtual, customer-facing role.
• Provide tax advice, full‑service business return preparation and signature, product/software inquiries, tax calculations, and filing tax extensions.
• Create high quality customer interactions that instill confidence using deep customer empathy and extensive knowledge in business tax preparation.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation.
• Document customer interactions.
• Work continuously toward meeting company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• At least 3 years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software.
• Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 returns per year.
• Availability to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience or books‑to‑tax preparation experience strongly preferred.
• Experience preparing business tax returns for service‑industry customers preferred.
• Active Preparer Tax Identification Number (PTIN) and ability to obtain any related state licenses, certificates, permits, or bonds.
• Working knowledge of Circular 230, proficiency with technology, solid computer operations and software skills.
• Strong customer service skills, excellent verbal and written communication, critical thinking, problem solving, and the ability to work in a fast‑paced environment with minimal supervision.
• Internet connection that meets Intuit Security criteria and residence in the United States.

• Bay Area, California: $31.10 - $35.50
• Southern California: $31.10 - $35.50
• Colorado: $29.60 - $34.10
• Hawaii: $31.10 - $35.50
• Illinois: $29.60 - $34.10
• Maryland: $29.60 - $34.10
• Massachusetts: $31.10 - $35.50
• Minnesota: $26.60 - $33.80
• New Jersey: $31.10 - $35.50
• New York: $31.10 - $35.50
• Ohio: $26.60 - $33.80
• Vermont: $29.60 - $34.10
• Washington: $31.10 - $35.50
• Washington DC: $29.60 - $34.10

This position will be eligible for a cash bonus, equity rewards, and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.