BAKERY​/CLERK

Bakery Clerk – Kroger

The Bakery Clerk creates an outstanding customer experience through exception service while encouraging other associates to do the same. You will establish and maintain a safe and clean environment that encourages our customers to return, assist the department manager in reaching sales and profit goals, and monitor all established quality assurance standards.

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, ovens, computerized scales, fryer, steamer, robot coupe, etc. according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking/baking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review sell by dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Display a positive attitude.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain current food handlers permit once employed.

• Healthcare coverage (medical, dental, vision, prescription).
• Paid time off (vacation, sick leave, holiday).
• Employee Assistance Program and counseling services.
• Associate discounts on Kroger purchases.
• Up to $21,000 tuition reimbursement.
• Comprehensive training and growth opportunities.

Kroger is America’s largest grocer, operating nearly 2,800 stores across 35 states. We are dedicated to feeding the human spirit with innovative, customer-focused solutions and a diverse, inclusive workforce.

Apply now to join our team and make a difference in customers’ everyday lives.