PCN Governance & Quality Co-ordinator

Go back North Devon Coastal Primary Care Network

The closing date is 16 April 2026

North Devon Coastal PCN (covering Caen Medical Centre, Combe Coastal Practice and South Molton Medical Centre) is seeking a highly organised and proactive Governance & Quality Co-ordinator to join our network on a 12-month fixed-term contract. This is a senior administrative role supporting governance, quality monitoring and data protection processes across our member practices at Caen Medical Centre, South Molton Medical Centre and Combe Coastal Practice.

This is an excellent opportunity for an experienced administrator who thrives on structure, documentation and coordination. The role plays a vital part in ensuring our practices are supported to meet their statutory and contractual requirements by keeping governance systems organised, up to date and running smoothly.

The role is for 25-30 hours per week, working patterns and hours to be discussed at interview.

About the Role

As PCN Governance & Quality Co-ordinator, you will act as the central coordination point for governance documentation, quality reporting and compliance tracking across the network. While formal accountability for data protection, risk management and regulatory compliance remains with individual practices and designated leads, you will ensure the administrative foundations that support these responsibilities are robust and reliable.

You will:

• Maintain and organise governance documentation, including version control and review schedules
• Draft and update key data governance documents such as DPIAs and Records of Processing Activities (for review and approval by practice leads)
• Support practices in maintaining and updating risk registers
• Coordinate governance calendars, audits and reporting cycles
• Collate and present agreed quality metrics including patient experience data, operational indicators and compliance rates
• Produce clear summary reports and simple dashboards for PCN meetings
• Act as a professional point of contact for governance documentation queries

This role requires strong attention to detail, discretion and the ability to work confidently across multiple practices, building effective relationships with Practice Managers, PCN leadership and wider teams.

North Devon Coastal PCN are dedicated to delivering high-quality, patient-centred healthcare across our beautiful coastal region. Our network covers around 47000 patients from three GP practices - Caen Medical Centre, Combe Coastal Practice (including Woolacombe and Combe Martin) and South Molton Medical Centre. Our aim is to work collaboratively to bring together healthcare professionals, and support teams, to improve the health and wellbeing of our local community.

Nestled in one of the UKs most picturesque areas, our PCN not only provides essential health services but also thrives on collaboration, innovation, and a deep commitment to improving care for everyone. We believe in making healthcare accessible, personalised, and responsive, ensuring that every patient feels valued and supported.

As part of a dynamic and forward-thinking team, we are committed to bringing quality, inclusivity and innovation into healthcare, enhancing communication, and streamlining services to meet the needs of our patients more effectively. From supporting local vaccination programmes to implementing vital health initiatives, our teams work tirelessly to ensure that our community receives the best possible care.

1. Role Summary

The PCN Governance and Quality Co-ordinator is a senior administrative role responsible for coordinating, documenting and supporting governance, data protection and quality processes across the Primary Care Network (PCN).

The postholder will not hold formal governance accountability. Accountability for data protection, risk management and regulatory compliance remains with individual practices, GP Partners and designated Data Protection Officers (DPOs).

The role focuses on ensuring documentation is in place, up to date and organised, and that practices are supported to meet their statutory and contractual requirements.

2. Main Responsibilities & Duties

1. Data Governance Administration & Coordination

• Maintain an up-to-date understanding of data governance documentation required within primary care settings.
• Draft Data Protection Impact Assessments (DPIAs) for review and approval by the appropriate practice leads and/or DPO.
• Maintain and update Records of Processing Activities (ROPAs) as directed by practices.
• Support practices in identifying when new or updated DPIAs may be required (e.g., new services, digital tools, data sharing).
• Maintain version control and document storage systems for governance records.
• Track review dates and prompt practices when documentation requires updating.
• Liaise with practice managers and DPOs to ensure documentation reflects agreed processes.
• Support practices in maintaining their practice risk…