Merchandise Planning Support Administrator

We’re looking for an organised and proactive Merchandise Planning Support Administrator to join our Merchandising team. If you enjoy working with data, planning ahead, and collaborating to ensure excellent product availability, this is a great opportunity to make an impact.

Final date to receive applications: 8 May 2026
Department:
Merchandising

Location:

Dartmoor House Head Office
Compensation: £25,409 / year

Contract:

Permanent

Hours:

Full-time
Hours of Work: 37.5 Hours per week, working Monday to Friday

As a Merchandise Planning Support Administrator, you’ll play a key role in supporting stock and sales performance across multiple categories. You’ll help prepare and analyse replenishment orders, monitor stock levels, and liaise with suppliers and stores to ensure products are available when customers need them.

• Preparing and analysing stock replenishment orders
• Placing product orders and chasing deliveries to meet deadlines
• Monitoring stock levels and taking corrective action where needed
• Forecasting future stock requirements and planning for seasonal performance
• Running reports and presenting data to support decision‑making
• Collaborating with Product Managers, Suppliers, and Store Managers
• Supporting promotional activities and marketing campaigns

• Previous experience in a similar role is desirable
• Retail experience is an advantage
• Confident using Microsoft Excel, Word, and Outlook
• Strong numerical and analytical skills
• Highly organised and able to prioritise tasks under pressure
• Adaptable and proactive, with a collaborative mindset
• Clear and confident communicator

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro‑rated for part‑time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies