Piercer Retail Street Street Boutique

Job Title: Piercer

Hours: Part time; 16 hours

Location: South Molton Street Boutique

Reporting To: Boutique Manager

• Deliver warm, welcoming and inviting customer service, making our customers feel relaxed and comfortable in our beautifully designed piercing spaces
• Confidently style and advise our customers on their piercing/s and jewellery needs, using our exclusively designed products, to help them achieve their desired look
• Provide piercings to the highest standards of cleanliness and safety, making customers feel confident in your skill and experience
• Ensure compliance with all necessary guidelines and best practices, prioritising the safety and wellbeing of our customers
• Support the aftercare process, confidently resolving any problems customers may experience
• Consult and guide our Retail Operations team on legal, technical and safety measures in the UK
• Guide, support and train our Sales Associates and other team members about the world of piercing

• A customer focused mindset, putting them first in all you do
• An understanding and appreciation of the luxury service environment
• Extensive experience in piercing, demonstrated through an up to date portfolio (Instagram/Facebook/Website)
• Demonstrable knowledge of piercing standards and regulations in the UK
• A clean, professional and service oriented approach, with exceptional hygiene at the forefront of your service
• Must be licensed to work in London
• A passion for sharing your knowledge with others, willing to help and advise different areas of the business

• Are hands‑on, solutions‑focused, and entrepreneurial
• Collaborate openly with humility, honesty, and humour
• Embrace learning, teaching, and personal growth
• Stay resilient, adaptable, and self‑motivated in a creative environment
• Speak up when you don’t know - and act fast to figure it out

Ability to document your authorisation to work in the United Kingdom

Flexibility to travel to our other Boutiques and Concessions will be required as you will not be fixed in one location