Office Manager, Bensenville Campus

Job Description

Reports to:

Associate Pastor

Schedule:

Part-time / Hourly, Non-Exempt (1,200 hours per fiscal year)

Employment Classification:
Coordinator/Manager (C)

Job Summary This position reports to the Associate Pastor and is based at the Bensenville Campus. The Office Manager serves the mission of Helping People “Find & Follow” God by providing administrative, organizational and communication support to Campus ministries and operations. This position helps maintain an organized and welcoming Campus environment, coordinates ministry activities and events, supports communication efforts and serves as a key point of contact for staff, visitors, vendors and rental groups.

The position requires regular availability during Campus operating hours, attendance at weekly Campus/ministry staff meetings and monthly All-Staff meetings and availability for Christmas Eve, Easter weekend and other events outside regular working hours as required by leadership.

Duties & Responsibilities Responsibilities include, but is not limited to:

• Oversee general office coordination, including tracking items needed for purchase, managing mail, keys and office forms, organizing printer receipts and maintaining an orderly office environment.
• Interact with visitors and vendors in a welcoming and professional manner while maintaining the confidentiality of congregational, staff and Campus information.
• Manage Campus calendars and coordinate administrative processes, including flower invoices, staff birthdays and Campus events.
• Provide administrative support to the Associate Pastor, including project coordination, email follow-up and meeting management.
• Oversee departmental expenses and assist the Associate Pastor with related administrative and financial processes.
• Serve as a liaison between the Campus and the Communications Department to coordinate communication projects, including Navigator, Communication Request Forms (CRFs), banners and posters, Facebook scheduling, rack cards, eNews and website updates.
• Provide Spanish translation as needed and requested.
• Provide Spanish-language support for Compass Online and social media communications as requested.
• Support communication efforts to ensure information is accurate, timely and appropriate for the Campus.

• Coordinate Planning Center rotations for hosting, closing and special services in collaboration with the Associate Pastor and Worship Director.
• Manage the baptism process at least four times per year in coordination with the Care Pastor.
• Coordinate Campus events and administrative processes to support effective ministry operations.
• Coordinate with Campus staff and ministry leaders to support ministry activities and special events.

• Coordinate with the Facilities Team and community service workers to support Campus needs.
• Serve as the primary contact for rental groups throughout the planning process and during their use of the building.
• Coordinate rental group needs with other church departments as necessary.
• Manage the Campus room reservation system and coordinate scheduling needs to avoid conflicts and support effective use of Campus facilities.

• Maintain accurate and up-to-date congregational information using Rock.
• Manage Campus calendars and coordinate scheduling information across ministries.
• Serve as a coordination hub between Central Ministries, Operations Ministries and Campus staff to facilitate communication, information sharing and follow-through.
• Attend weekly Campus/ministry staff meetings.
• Attend monthly All-Staff meetings.
• Perform other duties as assigned.

• Previous administrative, office coordination or related experience preferred.
• Bilingual in Spanish and English, with the ability to communicate effectively in both languages.
• Strong organizational, administrative and time management skills with attention to detail.
• Excellent written and verbal communication skills and the ability to interact professionally with staff, visitors, vendors and ministry partners.
• Ability to maintain confidentiality and exercise sound judgment when handling congregational, staff and Campus information.
• Ability to prioritize multiple responsibilities, work independently and collaborate effectively with others.
• Basic proficiency in Microsoft Office 365 and the ability to learn church management systems and other ministry technology.
• Ability to coordinate projects, manage…