Business Analyst

Transit Technologies serves as the parent company to a diverse network of transportation products and services that, together, cover the entire lifecycle of a vehicle using best-in-class software. An industry leader in the making, Transit Technologies is on a path to becoming a one-stop shop for transit solutions; a full end-to-end provider of revolutionized mobility services.

Transit Technologies is building the future of transportation technology.

As the parent company of a growing portfolio of transportation software and technology-enabled services, we help organizations deliver safer, more efficient, and more connected transportation. Our solutions support everything from fixed-route and paratransit operations to student transportation, fleet management, payments, and mobility services.

We're growing quickly, investing in our products, and bringing together talented people who want to solve meaningful problems through technology.

We're looking for a Senior Business Analyst to support our K–12 transportation operations and help turn real-world business needs into technology solutions that work.

You’ll sit at the intersection of business, product, development, QA, support, and implementation
. You’ll work directly with stakeholders to understand how the business operates, uncover what needs to improve, and translate those needs into clear requirements and functional specifications that development teams can build against.

This isn’t a role where you’ll simply document requirements and hand them off. You’ll stay involved throughout the development lifecycle — partnering with Engineering and QA, supporting acceptance testing, helping prepare releases, and stepping in when complex product or system issues need deeper analysis.

The ideal candidate is naturally curious, technically minded, highly organized, and comfortable asking questions until they truly understand the problem.

This is a hybrid position requiring two days per week in our Naperville, Illinois office
.

• Partner with internal and external stakeholders through product discussions, workshops, and meetings to understand business needs, challenges, and desired outcomes.
• Ask the right questions to uncover the underlying business problem — not just the requested feature.
• Translate business requirements into clear, actionable functional specifications.
• Use process flows, use cases, workflow diagrams, wireframes, and other artifacts to make complex requirements easy to understand.
• Connect business processes, data, and application functionality to create practical solutions.

• Review functional specifications with Development and QA teams and provide clarification throughout implementation.
• Work closely with technical teams to make sure requirements are understood and delivered as intended.
• Help identify gaps, dependencies, edge cases, and potential risks before they become development or production issues.
• Bring a business perspective to technical conversations and a technical perspective to business discussions.

• Coordinate and participate in user acceptance testing and validate that product deliverables meet business requirements.
• Support release readiness activities and help ensure teams are prepared for upcoming deployments.
• Assist with deployment coordination, release checklists, stakeholder communications, and post-release validation.
• Partner with Support and Implementation teams when issues require deeper product, process, data, or system analysis.

• Help manage and maintain the…