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Strategic Client Success Partner

Job in South Naperville Area, Will County, Illinois, 60564, USA
Listing for: WEBIT Services
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

The Client Success Manager (CSM) at WEBIT Services owns the day-to-day relationship with approximately 50 managed clients, collaborating in a pod with two vCIOs. You are the client’s go-to for quotes, orders, billing, reports, and items needing attention, ensuring the vCIOs walk into every meeting prepared.

In this role you will manage client communications, coordinate quotes and orders, monitor billing and renewals, track tickets in Autotask, and support quarterly business reviews with clear,

Join us at WEBIT Services as our next Strategic Client Success Partner in Naperville, IL, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Client Success Partner role in the description above.

We appreciate your interest in this position.

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