Scheduling Manger

At Bright Star Care, we value each of our employees and care about their well-being. We strive to provide best-in-class benefits packages and support systems for our employees. Bright Star Care is looking to add a scheduling manger to our team!

Do Not Apply Unless You Qualify!

• Minimum 1 year of scheduling/staffing experience
• Excellent communication and customer service skills
• Excellent team work attitude
• Excellent organizational skills
• Strong computer skills , quick learner, multi-task
• Ability to work in a fast-paced, high volume environment
• Desire to help families and make a true difference
• Ability to solve problems efficiently and creatively and stay calm during stressful times
• Must live in Naperville area with reliable transportation

• Conduct daily activities in the scheduling department, ensuring that all shifts have been filled and schedules are communicated to caregivers, clients and facilities.
• Oversee field staff as it relates to customer service and client interaction
• Motivate, inspire and implement teamwork at all times
• Maintain communication with field staff & clients.
• Solve problems quickly and effectively
• Support intake calls for potential client and maintain service standards
• Process new client referral calls; schedule home visit and assign RN
• Must be comfortable with handling complex scheduling demands and managing multiple simultaneous client and field staff needs
• Manage and filter incoming calls in a friendly, professional and knowledgable manner
• Prioritize, and re-prioritize to get the job done, maintain organizational skills at all times
• Documentation
• Regular paid on-call rotation shared with several staff member (weekends, holidays and after hours)

• Full-Time
• 40 Hours Week
• 9:30 AM - 6:00 PM
• M-F
• One Saturday A Month [8:00 AM - 3:00 PM] mandatory
• Ability to be on call 1-2 times on a week day for after work hours(6p-630a), 1-2 times a month on the weekend, and two holidays a year.

Bright Star Care of Naperville, IL is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state, or local protected class.

Job Type: Full-time

• 401(k) matching
• Health, dental, Vison Insurance
• Weekly & Quarterly bonuses
• PTO - 80hrs vacation and 40hrs sick time
• Weekly pay with direct deposit
• Paid on-call

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location:

In person