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Library Customer Services Lead: Training & Support

Job in South Naperville Area, Will County, Illinois, 60564, USA
Listing for: Alsip-Merrionette Park Public Library District
Apprenticeship/Internship position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Alsip-Merrionette Park Public Library District is seeking a Customer Services Specialist to support and lead all customer services functions at the Naperville location. You will train staff, manage schedules, coordinate workflow, and resolve customer issues while upholding library policies and delivering excellent service.

The role involves assisting in developing new services, supporting public service desks, and participating in LINKin and Sierra training.

We would love to welcome a new Library Customer Services Lead:
Training & Support to our team in Naperville, IL, United States.

Learn more about the Library Customer Services Lead:
Training & Support role in the description above.

We appreciate your interest in this position.

Join Alsip-Merrionette Park Public Library District and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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