Specialist, Retail Cheese - Chicago, IL - South Suburbs
Listed on 2026-10-23
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Merchandising, Retail Sales
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Specialist, Retail Cheese- Chicago, IL
- South Suburbs
- Flexible and health spending accounts (FSA/HSA)
- Supplemental life insurance
- 401(k)
- Paid time off
- Short term & long term disability coverage (STD/LTD)
- Employee stock ownership (ESOP)
- Holiday pay for company designated holidays
- Benefits after 30 days
- Health/Rx
- Dental
- Vision
- Flexible and health spending accounts (FSA/HSA)
- Supplemental life insurance
- 401(k)
- Paid time off
- Paid sick time
- Short term & long term disability coverage (STD/LTD)
- Employee stock ownership (ESOP)
- Holiday pay for company designated holidays
At KeHE, we're obsessed with creating solutions, unboxing potential, and serving others - and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we're committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you'll be embarking on a career that's moving forward. When you join KeHE, you're becoming part of a team that is a force for good.
PrimaryResponsibilities
DPI Retail Cheese Specialist supports on site customer employees with the initial establishment and continued support of an internal cheese shop. This includes ordering products for initial set up and product display, transmitting orders for delivery to the store and setting up display cases by cutting, wrapping, pricing and merchandising products. The Retail Cheese Specialist is responsible for providing customer support to store patrons and making recommendations for cheese pairings, portions and other food compliments while providing training and instruction to customer employees on all cheese monger activities.
EssentialFunctions
Essential Duties and Responsibilities: Deliver exceptional customer service at all times when communicating with store management, personnel and the public; adhering to customer policies and procedures in compliance with DPI's standards. Refill, reset and merchandise cheese products for display and placement in a way that attracts sales at customer stores and secondary and perimeter locations following "best practices guidelines"; this includes re/wrapping and packaging cheese products Provides instruction to customer personnel in all cheese monger activities.
Provide sales support and training to customer sales team; assisting their clients by providing product recommendations, pairing suggestions and offering opinions based off of specialized cheese knowledge Comply with established, health and sanitation, and safety policies, procedures and guidelines. Handle knives, and cutters to resize cheese products for repackaging or trim products for appearance Inspect products for quality using visual and olfactory senses Transport products using carts, U-boats, L-boats, or pallet jack Communicate with DPI personnel and Account Executive regarding product discrepancies, product merchandising needs and customer requirements and/or issues.
Plan and carry out daily schedules according to assigned customer locations. Travel throughout assigned territory, manage timelines to ensure completion of assigned customer and DPI requirements, and respond to fluctuations in workload to deliver quality customer service according to DPI standards. Unbox vendor goods and disassembles boxes for recycling Operate field-based electronic equipment for communications with DPI team members and others;
operate cell phone to communicate with customers, supervisors or coworkers and for electronic timekeeping. Operate motor vehicle to travel to and from customer locations throughout assigned territory. Attends training and meetings as required to meet customer and DPI standards. Create and transmit orders for…
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