Store Manager - East Midlands Designer Outlet

Store Manager - East Midlands Designer Outlet (40 hours)

Store Manager - East Midlands Designer Outlet (40 hours) role at Rituals UK & Ireland (B Corp™)

Step into a role at Rituals where your hands‑on approach and passion for people make a real difference in our shop’s success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top‑line sales?

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place, continuously reach performance targets, and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience. You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day‑to‑day operations, and drive employee wellbeing and engagement with regular 1‑to‑1s and by celebrating success.

High on energy, low on ego and with a bit of humour!

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (communication, motivation, coaching, connection, inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision‑making and problem‑solving skills.

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events

Mid‑Senior level

Full‑time

Cosmetics