Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality for freshness, review "sell by" dates, and take necessary actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products as requested.
• Stay current with store ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers and foster trust among staff.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a high-paced, stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state. As part of Kroger, we are dedicated to diversity, innovation, and creating positive experiences for our customers and employees. We value caring, purpose-driven individuals eager to grow and succeed. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered per local laws. For accommodations during the application process, contact  or management at the location.

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Support through Employee Assistance Program and financial coaching.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement.
• Opportunities for career growth through training and diverse pathways.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Management and Manufacturing

Industries:
Dairy Product Manufacturing

This job is active and accepting applications.