Dental Senior Office Manager

Dental Senior Office Manager – Diamond Braces Orthodontist

Join to apply for the Dental Senior Office Manager role at Diamond Braces Orthodontist:
Braces & Invisalign
.

At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the 'AAA Experience.' We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. We prioritize career growth, providing continuous opportunities to learn, advance, and take on new challenges.

Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance.

• Oversee operations for multiple dental practice locations within the district.
• Ensure all locations operate efficiently and deliver exceptional patient care and customer service.
• Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols.
• Develop, implement, and monitor KPIs across all locations to assess and drive practice performance.
• Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability.
• Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care.
• Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development.
• Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements.
• Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals.
• Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices.

• Minimum of 5 years of experience working in Dental Service Organizations (DSOs) with a proven track record of managing multiple practice locations.
• Demonstrated experience in measuring and reporting KPIs for multi-site locations.
• Strong understanding of P&L statements with the ability to identify trends, opportunities, and areas for improvement.
• Excellent leadership, communication, and interpersonal skills with a collaborative approach to team management.
• Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines.
• Associate or bachelor’s degree in business, healthcare administration, or a related field.

• Highly competitive compensation.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Discounted orthodontic care for you and your family.
• Loan assistance for dental assistant school and continued education (CE).
• Access to cutting-edge technology and world-class facilities.
• A fun, inclusive, and supportive culture where your career can thrive.

Full-time

Salary range starting at $75,000; final offer will be determined by experience and qualifications.

In-person; local travel between offices required.

Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)