Front Desk Agent - Hampton Inn South Plainfield

Front Desk Agent - Hampton Inn South Plainfield at Buffalo Lodging Associates, LLC

Hampton Inn by Hilton, South Plainfield-Piscataway-205 New World Way, South Plainfield, NJ 07080

We are currently looking for a Night Auditor to join our Front Desk Team at our Hampton Inn with 107 guest rooms, located off I‑287/I‑95 in South Plainfield, a half‑mile from Hadley Center and 10 minutes from Piscataway. Rutgers University – New Brunswick is six miles away, and we’re close to a variety of corporate offices. The New Jersey Convention and Exposition Center is nine miles away, and we’re 30 minutes from Newark Airport.

We serve a daily hot complimentary to all our guests. A great place to stay – a great place to work. The Hampton Inn is one of the 50 hotel properties owned and managed by the award‑winning hotel management company, Buffalo Lodging Associates.

• Greeting guests, completing the check‑in/check‑out procedure through the Property Management System while obtaining and storing pertinent information.
• Handling cash, credit card information, and goods at the property.
• Identifying the needs of each guest and providing relevant information regarding hotel services and amenities to create an accommodating environment for all; responding to all guest requests in a timely manner.
• Taking reservations from incoming callers and inputting all pertinent information into the hotel management system; updating and canceling reservations as requested by the guest.
• Organizing previous shift’s paperwork, closing and balancing all room accounts and vouchers, investigating and analyzing out‑of‑balance situations, running trial‑balance reports and night audit.
• Preparing guest folios for express check‑out.

Buffalo Lodging Associates, a hotel management company based in Canton, MA, has put an emphasis on true hospitality since its founding in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, Inter Continental Hotels Group, and Choice Hotels International. We are a community of welcoming, committed, and passionate associates driven to provide a best‑in‑class hospitality experience and operational excellence.

• Customer Service experience, in a hotel setting preferred.
• Hilton experience is a plus.
• High School diploma or equivalent is preferred.
• Computer knowledge including intranet, Property Management System, Word, and Excel is strongly preferred.
• Must have a valid driver’s license, and acceptable driving history subject to company approval.
• Typical Schedule:
  
  Overnights, 11 PM–7 AM; weekend availability needed.

• Paid weekly (every Friday).
• $18.50 /hr.
• Medical, Dental & Vision Insurance.
• Competitive 401(k) Retirement Savings Plan with generous employer match.
• Paid vacation and sick time.
• Paid holidays.
• Tuition reimbursement.
• Flexible Spending Account.
• Company‑paid life insurance.
• Company‑paid short‑term disability insurance.
• Long‑term disability insurance.
• Employee assistance program.
• Hotel discounts – for you, your friends, and family.
• Wellness programs.
• Monthly employee appreciation activities & events.
• Learning and development opportunities.
• Employee referral program.

Entry level

Part‑time

Management and Manufacturing

Hospitality