Area Manager, Facilities

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results.

By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit  and  For information on the company’s outstanding benefits, culture, and its talent‑first flexible/remote work approach, see below and visit

The Lead Maintenance Facilities Technician provides mid‑level support to the Operations, Engineering & Maintenance Department by applying predictive and preventive maintenance procedures for all critical production equipment in the warehouse like HVAC, Compressor, Forklifts etc. This position analyzes, troubleshoots, and communicates maintenance problems/concerns in the following areas: electrical, mechanical, plumbing, air compression, and HVAC relating to the equipment in the warehouse.

The Lead Maintenance Facilities Technician works with general supervision and will interact with a supervisor several times per week, perhaps daily, to receive guidance and feedback. Many non‑routine activities will require a supervisor’s advance approval.

This role reports to the Director of Industrial Engineering.

• Equipment Maintenance:
  • Assist with or perform independently corrective, preventive and planned maintenance activities on production‑related equipment such as conveyance, shelving, racking etc., powered industrial trucks, and building equipment such as HVAC, Air Compressors, water filtration as needed.
• Dispensing Equipment Maintenance:
  • Assist with or perform independently corrective, preventive and planned maintenance activities on dispense and fulfillment‑related equipment such as Paratas, iARX smart pods, iARX smart cabinets.
• Building Maintenance:
  • Perform painting, sheetrock repairs, and general tenant improvement work as needed.
  • Perform minor repairs on doors, dock plates, and plumbing to resolve problems and ensure successful operation.
  • Evaluate, repair and maintain plumbing, electrical and HVAC systems. Perform inspections on roof for leaks and snow pile‑up, and yardspace and follow‑up on preventive maintenance.
• Facility Cleanliness / Safety:
  • Ensure the primary work areas are organized, neat and clean both during and upon completion of maintenance related activities.
  • Adhere to 5S principles.
  • Identify and act immediately regarding any safety hazards, spills, etc., to avoid the risk of accidents.
  • Use safe lifting techniques and operate power equipment in a safe manner.
  • Abide by all stated regulations while performing work.
  • Understand and comply with all hazardous energy policies and procedures including lock‑out/tag‑out.
• Fabrication:
  • Utilize materials and tools to assist with the creation of custom equipment to support the operation (i.e., wood, metal, etc.).
• Record Keeping:
  • Perform necessary data entry (i.e., work order tracking/filing) and keep current tools and documents updated as necessary (i.e., Safety Data Sheets). Maintain records using appropriate software (i.e. Maintenance Connection) to ensure accountability of time, parts and repairs.
• Identify facilities issues and develop an ongoing strategy to chart trends and take appropriate remedial action from a predictive maintenance approach.
• Communicate to management all issues that could result in safety risks or those that might cause loss to Hims or its associates.
• Work as directed in all areas of the Warehouse to maintain safety and health standards for the facility.
• Perform calibration and testing procedures on equipment to ensure accurate operation and compliance with quality standards.
• Respond promptly to equipment breakdowns, emergencies, and production interruptions to…