Sales and Service Technician

Join us as a Sales and Service Technician with Groundworks, a leading provider of foundation repair, crawl space encapsulation, basement waterproofing, and concrete lifting & stabilization, located in South Plainfield, NJ.

Groundworks® is a top workplace in North America and offers equitable opportunities to all employees. We are committed to delivering innovative solutions, unmatched quality, and industry‑leading warranties, helping homeowners protect and repair their most valuable asset – their home.

• $18/hr Base Pay + Commission with NO CAP on earnings
• Average annual earnings $120,000
• Company Vehicle and Gas Card provided
• Full‑time nonseasonal work
• Pre‑qualified, high‑quality appointments, no cold‑calling required!
• Advanced leadership training opportunities from a promote‑from‑within culture
• Benefits:
  Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
• Equity in North America’s leading foundation repair and water‑management company

• Execute appointments scheduled with customers
• Travel to customers’ homes based on assigned appointments
• Build long‑term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve the original installation or to remedy a potential issue through established processes and procedures
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non‑warranty work
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
• Other duties as assigned

• 1 or more years of proven sales experience preferred but not required
• Construction/Home Improvement experience preferred
• Proven customer relations experience preferred
• High school diploma, GED, or equivalent experience
• Valid, non‑restrictive Driver’s License required

• Full‑time employment
• Remote & Onsite:
  Report to and work remotely from the branch location
• Servicing area within the specified territory