Associate Director, Teach and TEFL Programs

Associate Director, Teach Abroad and TEFL Programs

Join to apply for the Associate Director role at CIEE Council on International Educational Exchange
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Position: Associate Director, Teach Abroad and TEFL Programs
Reports to: Senior Vice President, College Study Abroad
Department: Global Enrollment
Location: Portland, Maine

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi‑cultural world.

• You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high‑quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
• You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top‑tier benefits include:
  • Paid time off and parental leave
  • Gym reimbursement program
  • Employee assistance program
  • Short‑term & long‑term disability
  • 6 floating Fridays (based on eligibility rules)
  • CIEE study abroad and TEFL program discounts
  • 403(b) retirement plan with employer contribution
  • Insurance coverage (life, travel, medical, dental and vision)
  • Flexible spending accounts / health savings account (medical and dependent)
  • Voluntary benefits (identity theft protection, pet insurance, accident, and critical illness)
• You will be part of a fast‑paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in 29 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 77‑year‑old mission to make the world a more peaceful place.

The Associate Director is responsible for the overall success of CIEE Teach Abroad and TEFL programs. They manage program design & implementation, develop & execute strategic plans, oversee budgets, meet sales & enrollment targets, and coordinate activities among staff, overseas centers, third‑party partners, and other departments. The successful candidate is able to form relationships across cultures and assess partner needs to achieve program objectives.

A strong entrepreneurial spirit, creative perspective, and problem‑solving ability are required.

• Develop and implement strategic plans that include tactics and deliverables in program development, marketing, sales, enrollment, operations, and financial resources.
• Lead and mentor a remote sales and operations team delivering high‑quality programs, achieving sales goals, and meeting financial objectives.
• Develop budgets and monitor financial performance, providing monthly forecasts.
• Manage third‑party partners overseas, monitoring success and ensuring service levels.
• Develop a robust B2C communication, referral, and cross‑promotional strategy with College Study Abroad.
• Collaborate with Marketing to implement effective marketing plans on schedule.
• Ensure successful operation and evaluation of all program components, using participant surveys and enrollment data to improve programs and develop new products.
• Develop market intelligence and knowledge about competing programs and marketplace developments.
• Identify opportunities for new and improved programming, including new locations, partners, providers, products and services.
• Launch new program locations and products.
• Perform other duties as assigned.

• Bachelor’s degree required.
• 5 years of relevant experience required, preferably in international business development or international education.
• Strong people‑management skills and experience required.
• Sales or marketing experience strongly preferred.
• Comprehension of market forces and customer desires to ensure proper service packages and adequate delivery required.
• Curiosity for using technology to improve service delivery is desirable.
• Excellent written communication and organizational skills with an attention to detail required.
• International travel, teach abroad or study‑abroad experience required.
• Ability to travel approximately 10% of the time required, including overnight and extensive international travel.

Qualified candidates from underrepresented groups are strongly encouraged to apply. Due to federal regulations, a background and reference check will be conducted as a condition of employment.