Deposit Operations Lead

Deposit Operations Lead – Atlantic Federal Credit Union

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.

Atlantic Federal Credit Union is seeking a Deposit Operations Lead to collaborate closely with our Vice President of Operations to align the department with the FCU's strategic objectives. This pivotal role involves standardizing processes to enhance service delivery to our members and staff.

• Leadership &
  
  Coaching:
  
  Guide and mentor Deposit Operation Specialists to ensure efficient, friendly service and policy adherence.
• Operational Excellence:
  Standardize processes to enhance delivery of Account, Deposit, IRA, and Digital Banking services.
• Issue Resolution:
  Handle escalated issues with precision and professionalism, ensuring member satisfaction.
• Compliance & Training:
  Implement training programs and ensure regulatory compliance in partnership with our Compliance Department.
• Quality Control:
  Conduct rigorous quality checks and propose enhancements for efficiency and quality improvements.

• Collaborative Culture:
  Work with a dynamic team focused on innovation and service excellence.
• Professional Growth:
  Engage in ongoing development and cross-training opportunities.
• Impactful Work:
  Contribute to shaping a department that serves our members with exceptional care.

• 3-5 years of similar or related experience within a financial institution.
• Previous deposit operations experience.
• Previous experience coaching or leading teams (preferred).
• Superior written/verbal communication skills.

Atlantic Federal Credit Union is an Equal Opportunity Employer.

Job Type: Full-time

Location:

Portland, ME

Salary: $ - $