Career Advisor

Join to apply for the Career Advisor role at The Fedcap Group

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Join to apply for the Career Advisor role at The Fedcap Group

What You’ll Do

As a Career Advisor with Fedcap Families at our South Portland site, you’ll be the primary point of support for a caseload of program participants facing barriers to economic wellbeing and seeking meaningful employment opportunities and self-sufficiency. You’ll work with participants from the time they are referred to our program until they find employment. Working in concert with other team members, you’ll serve as a mentor, liaison, and troubleshooter.

If you are mission driven and want to create opportunities for people in your community facing barriers to wellbeing, this is a

great opportunity with potential for advancement.

• Managing a caseload of participants, orienting them to our program and jointly developing Career Plans that outline their career goals and specific action steps to increase employability and address existing barriers to employment.
• Building trusting relationships with participants and providing individualized services using a variety of modes to appeal and cater to participants’ distinct preferences and engagement styles.
• Identifying needed support services (childcare, transportation, job training, and educational services, etc.) and making referrals to both internal and external services, coordinating effectively with other team members.
• Developing quality resumes, cover letters, and other employment materials to assist participants seeking employment.
• Providing outstanding service to all program participants throughout their journey and acting with a non-judgmental approach, demonstrating high levels of unconditional positive regard.
• Completing administrative tasks in a timely manner, including receiving referrals, scheduling appointments, returning phone calls and other communications, and documenting all participant interactions.

Job Description

Career AdvisorWhat You’ll Do

As a Career Advisor with Fedcap Families at our South Portland site, you’ll be the primary point of support for a caseload of program participants facing barriers to economic wellbeing and seeking meaningful employment opportunities and self-sufficiency. You’ll work with participants from the time they are referred to our program until they find employment. Working in concert with other team members, you’ll serve as a mentor, liaison, and troubleshooter.

If you are mission driven and want to create opportunities for people in your community facing barriers to wellbeing, this is a great opportunity with potential for advancement.

Your Responsibilities Will Include

• Managing a caseload of participants, orienting them to our program and jointly developing Career Plans that outline their career goals and specific action steps to increase employability and address existing barriers to employment.
• Building trusting relationships with participants and providing individualized services using a variety of modes to appeal and cater to participants’ distinct preferences and engagement styles.
• Identifying needed support services (childcare, transportation, job training, and educational services, etc.) and making referrals to both internal and external services, coordinating effectively with other team members.
• Developing quality resumes, cover letters, and other employment materials to assist participants seeking employment.
• Providing outstanding service to all program participants throughout their journey and acting with a non-judgmental approach, demonstrating high levels of unconditional positive regard.
• Completing administrative tasks in a timely manner, including receiving referrals, scheduling appointments, returning phone calls and other communications, and documenting all participant interactions.

What We’re Looking For

• Bachelor’s degree preferred OR high school diploma/GED plus equivalent experience.
• Multi-lingual skills:
  If you speak, read and write in Lingala, Portuguese, and English, that is a big plus!!
• Minimum of one year of experience in career services, case management, workforce development, or social services OR in a related field…