Bilingual Customer Account Specialist

A well-established Third-Party Logistics (3PL) company in South River, NJ is looking for an organized and customer-focused Bilingual Customer Account Specialist
. In this role, you will support day-to-day order processing, customer communication, and issue resolution to ensure smooth account management and high service quality.

Long-Term Contract

Pay Rate:
DoE

Schedule: 8 AM – 4:30 PM (Flexible start time: 8:00, 8:30, or 9:00 AM)

• Process customer orders and enter accurate data into internal systems
• Communicate with customers and vendors via phone, email, and occasionally in person
• Acknowledge and confirm orders, provide shipping timelines, and handle invoice processing
• Address customer inquiries and product/service concerns in a timely and professional manner
• Resolve issues or complaints with a focus on customer satisfaction and operational success
• Maintain detailed and accurate records of all customer interactions and transactions

• High school diploma or GED
• Previous experience in a logistics, warehouse, or 3PL setting is preferred
• Previous experience in order processing and customer service
• Strong customer service and communication skills (both written and verbal)
• Strong problem-solving and analytical abilities.
• Effective follow‑up skills to ensure timely completion of tasks.
• Accurate data entry and organizational abilities
• Proficiency in Microsoft Office (especially Excel), email, and general computer use
• Ability to multitask and manage priorities in a fast‑paced logistics environment
• Bilingual in English and Spanish is required

We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. Pro Staff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands‑on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability.

We develop long‑term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.

• Integrity
• Commitment
• Quality
• Diversity

• Direct deposit
• Weekly pay
• Medical benefits
• 401(k) Plan

Please visit us at  to explore all opportunities.