Field Service Electrician

About Torus

Torus is a pioneering, sustainable energy solutions company based in Utah, dedicated to revolutionizing renewable energy storage and management.
Our mission is to empower individuals and communities to become their own renewable energy provider.

We are driven by a deep-rooted commitment to sustainability and community. We tackle critical challenges facing the American energy landscape. Our advanced Torus Spin Flywheel™ technology charges and discharges electricity 16 times faster than traditional batteries, ensuring rapid response to grid demands and enhancing energy efficiency.

Our advanced manufacturing, research, and development facilities in South Salt Lake and Springville, Utah drive continuous innovation, and our commitment to American manufacturing ensures quality and reliability. Join us at Torus and be part of an exciting team that is transforming the energy landscape.

Torus systems are constantly communicating, sending real‑time information from the field to our monitoring team. As a Field Service Electrician in the Rapid Response Unit (RUU), you respond to real‑time alerts and perform proactive maintenance. You ensure that our systems operate safely, reliably, and to their performance goals. Working closely with Torus Overwatch Command (TOC), you’ll resolve issues quickly – Valuing Speed & Quality Equally – documenting site conditions, and ensuring a consistent, high‑quality, white glove customer experience.

• Respond to system alerts dispatched by TOC, conducting on‑site diagnostics and resolution.
• Perform routine maintenance, scheduled inspections, and field‑based component replacements.
• Assist in commissioning, troubleshooting, and warranty service of Torus energy storage systems.
• Document service actions, site conditions, and asset performance with accuracy and clarity.
• Escalate complex issues to TOC Engineers and collaborate on root‑cause investigations.
• Support regional coverage as part of a rotating 24/7 on‑call schedule.
• Maintain tools, vehicles, and safety equipment in compliance with company and regulatory standards.
• Following all safety procedures, including use of PPE and adherence to lockout/tagout (LOTO) protocols.

• 1+ years of experience performing comprehensive electrical work, including system installation, maintenance, and troubleshooting, in compliance with safety regulations and code requirements.
• Working knowledge of AC/DC systems, electrical safety, and energy storage equipment.
• 2+ years working with PV systems, including site‑level troubleshooting and inverter support, string testing, assess array performance, and inspect PV balance‑of‑system components.
• Strong problem‑solving skills and comfort with working independently in the field.
• Ability to read electrical diagrams, interpret system dashboards, and follow SOPs.
• Effective communication with both technical and non‑technical stakeholders.
• Familiarity with communications hardware (e.g., routers, gateways, cellular modems) and basic cybersecurity practices related to field‑deployed energy systems, including secure equipment handling, network connectivity, and data integrity.

• 2+ years working with energy systems such as battery energy storage systems (BESS), flywheel energy storage systems (FESS), and commercial HVAC equipment. Including troubleshooting, maintenance, and system integration in the field.
• Electrician Apprentice License
• Certifications in safety standards (e.g., OSHA, NFPA 70E) and renewable systems (e.g., NABCEP).

You’ll be a great fit if you have a passion for meeting and exceeding customers’ needs with a keen attention to detail and communication are the keys to success. You must be self‑motivated, organized, and excellent in customer service while navigating complicated issues in a professional manner with quick and meaningful resolutions. As a member of a rapidly growing startup, you’ll add incredible value to empower our customers to discover, purchase, and install the Torus products that will help them live clean, renewable lives.

You are committed to the quality and safety of Torus products and services.