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Animal Services Manager
Job in
South Salt Lake, Salt Lake County, Utah, USA
Listed on 2026-01-07
Listing for:
City of South Salt Lake
Full Time
position Listed on 2026-01-07
Job specializations:
-
Management
Program / Project Manager, Environmental Manager -
Outdoor/Nature/Animal Care
Job Description & How to Apply Below
The Animal Services Manager leads and directs the Animal Services Division and manages the City’s Animal Shelter. The Manager is responsible for all shelter operations and supervises animal services officers who enforce state and city codes and manage animal situations in the field. The Manager directs, plans, oversees and evaluates these programs and services, including policy implementation, personnel, fiscal matters, quality management and process improvement.
The South Salt Lake Shelter receives and captures stray animals, manages nuisance animals, reunites animals with owners, offers animals for adoption, provides basic health care and hygiene, and coordinates professional veterinary care for animals in need. In addition, the shelter provides microchipping, licensing and education to pet owners.
ESSENTIAL RESPONSIBILITIES AND DUTIES- Participates in strategic planning, long‑term and short‑term forecasting, and ensures goals are met.
- Manages budget and financial operations.
- Develops and applies codes, policies and procedures.
- Maintains accurate records of all activities and prepares routine reports.
- Coordinates communications, social media and community education and outreach.
- Maintains the animal shelter’s "no kill" status.
- Elevates animal welfare efforts in conjunction with the public and non‑profit organizations.
- Proposes and develops new programs and projects that elevate animal welfare and enjoyment.
- Supervises Animal Services Officers and Shelter Technicians, which includes hiring, orientation, training, assigning work, reviewing performance, and discipline.
- Sets schedules, establishes work assignments, monitors workflows and progress.
- Ensures compliance with Standard Operating Procedures and Policies.
- Manages the escalation of situations and/or complaints to successful resolution.
- Ensures the facility is safe and secure for operations and public visitation.
- Monitors building and property conditions and makes requests for repairs and improvements.
- Maintains drug inventory, record‑keeping, and security required by departmental and Federal agency procedures.
- Ensures patrons receive timely responses to inquiries and requests.
- Directs recordkeeping relating to shelter, licenses, adoptions, impounds, veterinary care and code enforcement.
- Coordinates volunteer programs.
- Considers and facilitates donations, grants and fundraising to support operations.
- Plans public outreach activities including vaccination and adoption events, open houses and volunteer events.
- Supports officers and other public safety staff in enforcement efforts.
- Oversees dispatch, patrol, inspection and prevention activities.
- Ensures cases are properly prepared for court disposition.
- Monitors new laws and ordinances, in coordination with the city attorney, to ensure compliance.
- Ensures the animal shelter is kept clean and in good working order.
- Ensures animals are receiving proper nutrition, exercise, socializing, and health care.
- Oversees the coordination of veterinary care, ensuring best practices and laws are upheld.
- Oversees city‑provided services, including licensing, permitting, and microchipping.
- Oversees the programs and partnerships with organizations that perform services on behalf of the city.
- Bachelor’s degree from an accredited college or university in Public Administration, Business, Criminal Justice or other closely related fields.
- Minimum eight years of related experience in a position of responsibility for management, leadership, budget, or project management.
- Minimum four years of experience in a supervisory position.
SKILLS AND ABILITIES
- Knowledge of developing, interpreting, and administering policies and procedures.
- Knowledge of budgetary processes and financial accountability.
- Knowledge of program…
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