Family Intake Coordinator Job South Salt Lake area,Utah USA,Social Work

WHO WE ARE

The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community.

We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities.

The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

Benefits

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

Health Care Plan (Medical, Dental & Vision)
HSA, FSA, HRA (We reimburse part of your deductible!)
Retirement Plan (403B with TRH contribution and match)
FREE Life Insurance for employees
Paid Time Off (Vacation, Sick & 12 Public Holidays)
One Floating Holiday Per Year
Free Short Term & Long Term Disability
Employee Assistance Program
Free Training & Development
Tuition Assistance for a wide variety of classes!
Public Service Loan Forgiveness (PSLF) qualifying agency

JOB SUMMARY

The Family Intake Coordinator will provide trauma-informed, guest driven services to families being referred to the Family Interim Non-Congregate Housing (FINCH) Resource Center, playing a vital role in ensuring a smooth and compassionate intake process for families.

The Family Intake Coordinator will be the first point of contact for referrals from the Connie Crosby Family Resource Center and community partners, manage programming and TANF eligibility requirements, and coordinate new intakes for families referred to FINCH. This position requires a high degree of compassion, problem solving skills, organization skills and respect for guests as they will monitor sensitive personal data and support families in being connected resource center services.

* Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

* This is an in-person position that requires travel between various resource centers and shelters.

Location

Family Interim Non-Congregate Children Housing

315 W. 3300 South, South Salt Lake, 84115

Reports to

Family Engagement Supervisor

Position Status

Full-Time

Shift

40 hours/week

Grade and Starting Salary

Grade 6/ $18.90/HR

FLSA Status

Non-Exempt

Essential Duties and Responsibilities

Manage intake database system, ensuring timely response regarding referrals to FINCH, and maintaining the FINCH referral waitlist based on prioritization requirements.

Verify eligibility of referrals, including size of family, vehicle documentation, TANF eligibility, service animal, and other relevant information.

Collaborate with external partners and referral sources to ensure positive relationships, understanding of referral process, and FINCH eligibility requirements.

Coordinate and schedule intake appointments for families who are referred to FINCH, providing transportation as needed.

Facilitate weekly intake coordination meetings with staff

Collaborate with internal and external programs referring families to ensure a seamless transition.

Participate in emergency drills and environmental safety activities, as required.

Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff.

Crisis Management:

Utilizing the training we provide to jump into high stress situations in an effective and trauma-informed way.

Collaborate with the crisis clinician on individuals with a variety of mental health issues.

Ability to accept direction and constructive feedback from Supervisor.

Provide direct, trauma-informed case management services to guests, including crisis intervention, outreach, ongoing assessments, goal setting, creative problem solving,…