Job Description & How to Apply Below
Join to apply for the Live Chat Representative role at TEC ACCUTITE
TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers web-based/online compliance solutions, engineering, testing and compliance, and construction services.
TEC Accutite has over three decades of experience providing expertise, service, and technology solutions to customers in the Bay Area and across North America. Our focus is on providing solutions for fuel storage and environmental compliance needs.
The construction process includes three phases:
Pre-construction/Pre-development, Construction, and Post Construction/Close Out. We pride ourselves on quality services and flexible delivery methods, acting as General Contractor, Design-Builder, Construction Manager, or Developer as needed.
We are seeking a dynamic and
customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will provide real-time support via live chat, resolving customer queries efficiently. If you have excellent
communication skills and a passion for helping others, we want to hear from you!
Responsibilities
Engage with customers in real-time through live chat to provide support and assistance.Resolve customer queries, complaints, and issues promptly and professionally.Identify and escalate complex issues to the appropriate team or department.Maintain accurate records of customer interactions and transactions.Provide feedback and suggestions to improve customer experience.Qualifications
High school diploma or equivalent.Previous experience in customer service or similar roles.Excellent written and verbal communication skills.Ability to multitask and work under pressure.Proficiency in typing and live chat software.Skills
Strong problem-solving skills.Empathy and patience when dealing with customers.Ability to work independently and in a team.Attention to detail and accuracy.Flexibility to work in a fast-paced environment.Additional Details
- Seniority level:
Not Applicable - Employment type:
Other - Job function:
Other - Industry: Construction
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
