Salesforce Administrator

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life‑changing decisions.

• We Seek A Better Way
  :
  We innovate boldly, learn from our setbacks, and are resilient in our pursuit to transform cancer care
• We Make It Happen
  :
  We act with urgency, commit to quality, and bring fun to our hard work
• We Are Stronger Together
  :
  We collaborate openly, seek to understand, and celebrate our wins
• We Care Deeply
  :
  We embrace our differences, do the right thing, and encourage each other

The  Administrator will be responsible for the administration, support and configuration of the Salesforce platform, as well as performing in‑depth business analysis to identify opportunities for system improvements and process enhancements. This role requires a blend of technical expertise and analytical skills to ensure the platform meets the needs of the business.

• Administer and support the  platform including user setup, profiles, roles, permissions, workflows and data management
• Configure and customize Salesforce applications to align with business requirements
• Perform system maintenance, including regular updates, backups, monitoring of performance areas and identification of areas to reduce technical debt
• Collaborate with stakeholders to gather and analyze business requirements, translating them to functional specifications/user stories
• Collaborate with developers to translate functional specification into system solutions
• Provide training, documentation and processes that enable users to effectively utilize Sales Force
• Develop and maintain reports, dashboards and data‑management capabilities to support business operations
• Conduct user training and provide ongoing support to ensure effective use of the Salesforce Platform
• Act as frontline support to triage, troubleshoot and resolve technical issues
• Stay up‑to‑date with Salesforce releases and enhancements
• Work closely with cross‑functional teams to integrate Salesforce with other business systems

• A bachelor's degree (preferably with an emphasis in Business Administration or Information Systems), or equivalent experience
• 5+ years of experience as a Salesforce Administrator
• Salesforce Administrator Certification required;
  Advanced Administrator Certification preferred
• Strong understanding of Salesforce architecture, configuration and best practices
• Proficiency in creating and managing Salesforce reports, dashboards and data‑management tools
• Able to manage multiple priorities and meet deadlines in a fast‑paced environment
• Exceptional ability to accurately define business requirements for stakeholders
• Experience with Salesforce Communities highly preferred
• Ability to accept priorities set by management and obtain clarification as needed; take full ownership of assigned tasks
• Ability to work with a high degree of autonomy and flexibility
• Excellent communication and interpersonal skills
• Familiarity with Agile project management methodology

#LI‑Hybrid, or #LI‑Remote

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Veracyte is a multi‑state employer, and this salary range may not reflect positions that work in other states.

Pay range: $101,000 — $120,000 USD

Veracyte is a growing company that offers significant career opportunities if you are curious, driven, patient‑oriented and aspire to help us build a great company. We offer…