Business Technology Solutions Manager

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

• Lead multiple technology engagements simultaneously, ensuring successful delivery across project life cycles including discovery, requirements gathering, solution design, implementation, testing, deployment, and ongoing operations.
• Build and manage client relationships across assigned accounts, serving as a trusted advisor and primary point of contact for technology initiatives, strategic discussions, and business planning activities.
• Partner with client stakeholders to understand business objectives, identify technology‑enabled solutions, and develop roadmaps that support long‑term growth and transformation goals.
• Drive account expansion by identifying new opportunities, shaping proposals, facilitating client discussions, and collaborating with internal teams to develop solutions that address evolving client needs.
• Coordinate cross‑functional and geographically distributed teams, ensuring effective collaboration, delivery excellence, and alignment across multiple service lines and work streams.
• Provide technology advisory leadership across a broad set of technology domains, helping clients evaluate options, manage complex initiatives, and execute transformation programs successfully.
• Collaborate with ZS practice leaders and technology teams to bring integrated capabilities and innovative solutions to clients while maintaining high standards of quality, client satisfaction, and business impact.

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, Life Sciences, or a related field, or equivalent professional experience.
• Experience leading client‑facing technology, digital transformation, consulting, or enterprise technology initiatives within a professional services, or technology consulting environment.
• Demonstrated ability to manage multiple engagements and work streams concurrently while balancing client expectations, delivery commitments, and business priorities.
• Experience building trusted relationships with senior client stakeholders and influencing decisions across business and technology functions.
• Ability to translate business challenges into practical technology solutions and guide initiatives from strategy through execution.
• Experience leading cross‑functional teams in a global, matrixed environment and coordinating resources across multiple locations and disciplines.
• Strong written, verbal, and presentation skills with the ability to communicate effectively with executive and C‑suite stakeholders
• Ability to work with cross functional teams, both in US and India
• Fluency in English
• Client‑first mentality
• Intense work ethic
• Collaborative spirit and problem‑solving approach

• Experience with in the life sciences, biotechnology, pharmaceutical, or healthcare industries.
• Broad exposure across multiple technology domains, including enterprise applications, cloud technologies, CRM platforms, commercial technology, analytics,…