Assistant Manager, Salvage Operations

100 Utah Ave South San Francisco California, 94080,

JOB SUMMARY:

Assists with the daily oversight, leadership and achievement of results for Salvage Operations. Aids with directing all aspects of operations, leading the team and driving business for both short- and long-term success. Responsible for maintaining reports, providing feedback and aiding with the development of Team Members for Goodwill of the San Francisco Bay (GSFB) and its affiliated entities.

RESPONSIBILITIES:
1. Provides feedback to the Manager of Warehouse Operations on day-to-day Salvage operations in an effort to maintain and improve business and resolve problems.
2. Assists with executing department operations plan to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for profit and revenue.
3. Develops and maintains production efficiencies to increase production while maintaining expenses and revenue goals.
4. Provides feedback and training to team, as needed, to ensure quality standards and daily goals are met.
5. Maintains positive and professional working relationships with peers, Team Members and customers to ensure effective operations of Salvage.
6. Ensures the quality and quantity of all salvage commodities are meeting the salvage guidelines.
7. Works to de-escalate customer and Team Member situations while finding an appropriate solution.
8. Coordinates and effectively communicates with various GSFB divisions to ensure customer, Team Member, and department needs are met.
9. Implements and maintains procedures to maximize efficiencies in production, sales and customer service, with a focus on continuous improvement.
10. Ensures timeliness and accuracy of all required reports and administrative duties.
11. Leads and makes decisions on the day-to-day operations of the department to include determining what product should be sorted based on product levels and customer requests.
12. Ensures that Team Members are operating per company standards and procedures relating to security, health and safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
13. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures and regulations.
14. Builds a high-performing team to maximize donated goods.
15. Maintains regular and consistent in-person attendance.
16. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
17. Plays critical role in driving company culture change efforts and change management processes.
18. Performs other related duties, as assigned.

QUALIFICATIONS:

• High School Diploma or GED required

• 2+ years' supervisory experience required

• Demonstrates ability to lead, coach, train and motivate others

• Proficient in Microsoft Office Suite

• Ability to pass a background check and drug screen, where applicable for position

• Ability to speak and read English proficiently

Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Pay Range Minimum
$68,640.00

Working at Goodwill is more than a job-it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.

Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.

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