Business Services Administrator

Business Services Administrator - South Shields

Salary:
Band 3, £26,154

Location:
Millbank, South Shields

Although South Shields based must have the ability to travel independently to Southwick, Houghton and Follingsby Park to provide cover, where required.

Hours: 37 hours per week Monday - Friday 8am - 4pm

Contract: 12 month secondment / fixed term contract

Working for #TeamNP

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.

As an inclusive and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.

Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as a Business Services Administrator.

Our Business Services team keep things running smoothly for all of us here at Northumbria Police. They are a large team covering various services, including maintenance, health and safety, and supporting Front Line Policing.

• Support other colleagues with general queries. This is not a purely desk-based role. The successful candidate will engage regularly with internal and external stakeholders in person, requiring strong interpersonal and communication skills.
• Using our computer system and database ensuring information is logged correctly.
• Maintain computerised and paper-based records, undertaking support and clerical functions required to internal customers.
• Open and sort all incoming postal and electronic mail via the relevant mailboxes, redirecting as appropriate, ensuring that all correspondence is dealt with promptly and efficiently.
• Handling, recording, and arranging appropriate items & information in compliance with Health & Safety guidelines.
• Undertake a range of duties including word processing, action tracking and drafting of correspondence and reports, in order to provide comprehensive support to Operational Senior Management Team.
• Providing Facility Management Services to internal and external Stakeholders

Sound interesting? For further information, and to support your application, please view the job description.

• You will be able to prioritise and organise your work without supervision.
• Able to consider and solve problems using initiative and decision-making ability.
• Strong Customer Services Skills.
• The ability to work in isolation and as part of a team
• Strong written and verbal communication skills as well as the ability to communicate at all levels.
• You will have a methodical approach to your work.

Please note that the role involves occasional manual handling tasks, including moving boxes, equipment, and other materials.…