Marine Customer Services Manager

Job in South Shields, Tyne and Wear, NE33, England, UK

Listing for: Tyne Coast College

Full Time position
Listed on 2026-07-22

Job specializations:

Customer Service/HelpDesk
Client Relationship Manager
Management
Client Relationship Manager

Marine Customer Services Manager

South Shields

Permanent, 35 hours per week

We’re Hiring!

We are seeking a Marine Customer Service Manager to lead the Marine School’s administration and customer service function at Tyne Coast College.

Key Responsibilities:

* To oversee and manage the Marine School customer service area and staff to ensure the highest standard of customer service is maintained at all times

* Ensuring internal processes for the admission and enrolment of overseas students are updated in accordance with UKVI requirements

* To motivate and develop designated staff to meet key performance targets for their designated areas of responsibility

What we're looking for:

* Demonstrable experience of effective team management

* A team player with a positive working attitude

* Experience of working in a customer facing role

Why join us?

* Work in a unique marine environment within a supportive team

* 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service

* Free on-site parking

* On site- catering facilities

* Local Government Pension Scheme

* Learning & Development opportunities

Closing date:
Monday 3rd August

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