Customer Service Advisor x
Listed on 2026-09-07
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Customer Service Advisor x 2 Posts Job Summary
Contract Type: Permanent
Working Pattern: Full time
Advert
Start Date:
03/09/2026
Advert End Date: 17/09/2026 12:00
Salary: £29,542 pa
Hours per week: 37
Job Category: Admin/Secretarial/Customer Services
Vacancy : 301438
Employment
Location:
Town Hall, South Shields
Post Number: CO04826
Number of posts: 2
Closing date: 17 Sep
Further InformationCustomer Service Advisor x 2 Posts
(Town Hall, South Shields)
£29,542 pa
Hours of Work
Monday to Friday, 09:00 - 17:00 but must be able to cover all shifts from time to time ranging between 08:00 and 18:30
You will provide an excellent customer focused service by delivering consistently high quality assistance to our customers by answering and resolving their enquiries as the first point of contact, and dealing with their requests for service efficiently and effectively.
This role is based within our Housing Contact Centre at the Town Hall, South Shields. Hybrid working is available.
We offer an excellent benefits package and further information is available here - website link hidden for privacy.
We do not currently offer skilled worker visa sponsorship.
To view our Privacy Notice please visit: website link hidden for privacy.
Closing date: Noon, Thursday 17 September 2026.
Supporting documents- Customer Service Advisor (Contact Centre) JD - 19.09.25.docx (63.72 KB)
- Customer Service Advisor (Contact Centre) PS - 19.09.25.doc (226.5 KB)
- Customer Services Advisor SI - 02.09.26.docx (81.74 KB)
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