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Head of Scaled Customer Success & Commercial

Job in South Shields, Tyne and Wear, NE33 1AW, England, UK
Listing for: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 140000 GBP Yearly GBP 100000.00 140000.00 YEAR
Job Description & How to Apply Below

A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior leader to define and drive a scaled Customer Success function in a fast-growing SaaS environment. You will lead two Customer Success Managers and own the strategy for a £4-5M ARR portfolio, influencing executive stakeholders and guiding customer conversations.

You will comfortably coach your team while engaging in high-level client dialogues, driving adoption, renewal and expansion opportunities

We are seeking a motivated Head of Scaled Customer Success & Commercial Growth to join A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses in South Shields, England, United Kingdom.

All applications are reviewed carefully by our team.

The position is based in South Shields, England, United Kingdom.

This opportunity is part of our work in Sales.

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