Medical Receptionist

Medical Receptionist

• £14.24 - £14.68 per hour
• 37.5 hours per week | Full-Time
• Temporary Ongoing
• Immediate Start Available

Ready to hit the ground running?

Are you immediately available and looking for your next opportunity within the NHS? Do you have previous GP surgery experience and a strong working knowledge of EMIS?

We're recruiting on behalf of a friendly and welcoming GP Practice in South Shields and the surrounding areas, seeking an experienced Medical Receptionist/Administrator to join their busy team on a full-time, ongoing temporary basis. There is also the potential for a permanent position following a successful trial period.

This is a busy, call centre-style reception role, so you'll need to be confident handling a high volume of patient calls while delivering exceptional customer service.

• Managing a high volume of incoming patient calls professionally and efficiently
• Greeting patients and visitors with a warm and friendly approach
• Booking, amending and managing GP appointments
• Responding to patient enquiries by phone and email
• Maintaining accurate and confidential patient records
• Processing patient registrations and relevant documentation
• Supporting the practice with general administrative duties, including scanning, filing and data entry
• Working closely with clinicians and the wider practice team to ensure the smooth running of the surgery
• Previous experience working within an NHS GP Surgery
• Essential:
  Working knowledge of EMIS
• Experience in a busy reception or high-volume call handling environment
• Excellent communication and customer service skills
• Strong organisational skills with the ability to multitask
• Good IT skills and experience using electronic patient record systems
• A professional, reliable and proactive approach to work
• Immediate start available
• Competitive hourly rate of £14.24 - £14.68
• Full-time hours (37.5 hours per week)
• Ongoing temporary assignment
• Opportunity to secure a permanent role
• Friendly and supportive GP practice environment
• Weekly pay