Account Handler

Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in
East Grinstead
.

As an
Insurance Account Handler
, you’ll enjoy a
Monday to Friday schedule
(yes, weekends off!), a
competitive salary based on your experience
, and a
generous bonus structure
. Plus, you’ll benefit from our flexible and hybrid working options—because we know the 9–5 doesn’t suit everyone.

You’ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with your insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.

We’re open to diverse backgrounds, but here are a few essentials:

• Insurance industry experience
  is a must.
• A
  positive, proactive attitude
  and a drive to deliver the best client experience.
• Curiosity and a willingness to learn
  —we’ll support you with qualifications like CII or ACII.
• Confidence in communication
  , both over the phone and face-to-face.
• A
  collaborative spirit
  and the resilience to adapt in a fast-paced environment.
• Integrity and honesty
  —essential in our regulated industry and valued in our culture.

We care about our people and their wellbeing. Here’s a snapshot of the benefits:

• 26 days holiday
  plus bank holidays
• Career progression
  opportunities across our group
• Professional qualifications
  to boost your career
• Pension scheme
  for your future
• 24/7 wellbeing support
• Paid volunteering day
  to give back to your community
• Spotlight Awards
  to celebrate our brightest stars

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note:

We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.