Quality Assurance Technician

We have an exciting opportunity for a Quality Assurance Technician to join our Supply Chain team here at our Head Office in South Shields. As QA Technician, you will partner across the business both internally and externally to ensure quality processes are followed and evolved to protect the brand values and manage the quality processes for product.

• Responsible for the timely review and approval of all Black seal approvals, using PLM system to document to the suppliers.
• Communicate with relevant suppliers to ensure any changes are followed for bulk.
• Resolve and communicate quality decisions, feedback to the supplier, agree actions required and follow up on improvement plans.
• Continually work with relevant suppliers to ensure quality systems and processes are followed, and product is improved, help to resolve any ongoing issues.
• Working with the senior, collaborate with cross-functional teams i.e. production, technical, fabrics, quality team in Asia, to proactively reduce construction and production issues with product, sending detailed reports on findings in a timely manner.
• Partnering with the senior to support the sustainability and ethical teams with allocated tasks and collaborations to improve Barbour's environmental footprint.
• Responsible for collating the quality data across selected product areas and global supply base.
• Communicate with the quality team in Asia on relevant issues relating to quality and factory evaluation.
• Work closely with the goods in / stock control team at the warehouse to ensure process through Goods In - QC - are controlled.
• Support warehouse quality inspection issues - following AQL, assessing any failed product.
• Conduct, review and report on factory evaluation auditing, working with the relevant teams on corrective action plans.

• Proven track record in Quality Assurance
• Experience of using an ERP system
• Global manufacturing experience
• Analytical / statistical strength
• Very good communication
• Meticulous and detailed
• Personable yet persuasive
• PLM experience is desirable but not essential
• Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday
• Refer a friend bonus scheme
• Reward & Recognition Program
• Length of service rewards

he Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside.

The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative.

Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Barbour House
South Shields
NE32 3EG