Parts Specialist

Join to apply for the Parts Specialist role at O'Reilly Auto Parts
. The Parts Specialist provides a high level of service to retail and installer customers and supports store management in assigned tasks.

Essential Job Functions

• Follow and promote all company customer service programs
• Greet retail/walk‑in customers and assist them in merchandise selection
• Assist managers and installer specialists in serving professional customers
• Complete assigned company training
• Provide excellent service to customers calling the store
• Maintain and secure the cash drawer, process cash/checks and credit card transactions
• Process exchanges and returns for credit
• Address and resolve customer complaints
• Complete daily image maker and planogram updates, stocking, cleaning, etc.
• Perform daily operational tasks such as preparing returns, stock adjustments, inventory cycle counts
• Operate brake lathe and other store test equipment after training
• Perform in‑store services for customers where allowed (install wipers, test batteries, scan trouble codes, replace headlight capsules, etc.)
• Occasionally drive a delivery vehicle when business needs dictate
• Other duties as assigned

Skills/Education/Knowledge/Experience/Abilities

• Required:
  
  Ability to quickly match alphanumeric sequences
• Ability to provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time
• Desired:
  Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
• Desired: ASE certification
• Desired:
  Fluency in multiple languages (Spanish is highly desired)

Total Compensation Package

• Competitive wages and paid time off
• Stock purchase plan and 401(k) with employer contributions starting day one
• Medical, dental and vision insurance with optional flexible spending account
• Team member health and wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth

Equal Employment Opportunity Statement

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information or another protected status as defined by local, state or federal law.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to:  or call (800) 471‑7431 option.

Seniority level:
Entry level

Employment type:

Part‑time

Job function:
Sales and Business Development

Industries:
Retail

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