Senior ML Engineer, Multi-Agent AI CX Excellence
Listed on 2026-11-07
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Software Development
AI Engineer (Applied/Software), Machine Learning/ ML Engineer
Coinbase is seeking a Senior Machine Learning Engineer on the CX Intelligence Engineering team to design and build AI-powered systems that connect our Help Center, chatbots, and agent workflows. You will own multi-agent framework development and ML-driven actions across customer interactions.
You will partner with CX, Conversation Design, and Engineering to deliver secure, compliant, scalable AI support, and mentor teammates on modern ML workflows while maintaining human oversight of generative
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This posting is for the Senior ML Engineer, Multi-Agent AI for CX Excellence role at African American Talent, based in Lincoln, NE, United States.
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