Electrical Service Administrator

Location: The Boldons

A well-established HVAC and Building Services company is seeking an Electrical Service Administrator to join their team on a full-time, permanent basis.

The successful candidate will play a key role in the day-to-day coordination of electrical works, ensuring jobs are scheduled efficiently, contractors are kept informed and customers receive excellent service.

Responsibilities

* Planning, scheduling and coordinating electrical works for contractors.

* Using internal systems to manage jobs, update records and monitor progress.

* Handling incoming calls, emails and customer enquiries professionally.

* Liaising with contractors, customers and internal teams to ensure smooth operations.

* Managing appointments and ensuring works are completed within agreed timescales.

* Carrying out general administrative duties and maintaining accurate records.

* Resolving scheduling issues and responding to changes efficiently.

* Providing excellent customer service at all times.

Requirements

* Previous experience in an administrative or coordination role.

* Excellent communication and customer service skills.

* Strong organisational skills with the ability to prioritise workloads.

* Confident using computers and administrative systems.

* Ability to work well under pressure in a fast-paced environment.

* A positive, professional attitude with excellent attention to detail.

What's on

Offer:

* 30 days annual leave, including Bank Holidays.

* Company pension scheme.

* Ongoing training and continuous professional development.

This is a permanent position, and Coleman James are acting as an Employment Agency